Terms of Service

MyBestBrush – Terms of Service

Last Updated: [December 2025]

Overview

This website is operated by MyBestBrush. Throughout the site, the terms “we”, “us”, and “our” refer to MyBestBrush.

MyBestBrush provides this website, including all information, tools, and services available from this site to you (“the user”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced or linked on this site.

These Terms apply to all users, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website.
If you do not agree to all terms and conditions, you may not access the site or use any services.

Any new features or tools added to the store are also subject to these Terms.
We reserve the right to update or modify these Terms at any time by posting changes to our website.
Continued use of the site constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your jurisdiction, OR

  • You have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, and you must not transmit viruses or destructive code.

Violation of any term will result in immediate termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks to meet technical requirements.
Credit-card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

Section 3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on the site is inaccurate, incomplete, or outdated.

You agree that it is your responsibility to monitor changes and verify important decisions through additional sources.

Section 4 – Modifications to the Service & Prices

Prices for our products may change at any time without notice.

We reserve the right to modify or discontinue any part of the Service at any time.

We are not liable for any modification, price change, suspension, or discontinuation.

Section 5 – Products & Services

Our products include consumable pet supplements and dental chews, which may only be returned or exchanged under the conditions described in our Refund Policy.

We make every effort to display colors and product imagery accurately, but cannot guarantee how your device will display them.

We reserve the right to:

  • Limit sales by region

  • Limit quantities per order or per customer

  • Discontinue products at any time

Descriptions and pricing may change without notice.

We do not guarantee that our products will meet your expectations or that any service errors will be corrected.

Section 6 – Billing & Account Information

We reserve the right to refuse or limit any order, including those using the same name, address, or payment method.

You agree to provide accurate, complete, and current purchase and account information.

Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties or control.
Use of such tools is entirely at your own risk.

Section 8 – Third-Party Links

Some content or products may link to third-party websites.

We are not responsible for the content, accuracy, or practices of external sites and are not liable for any damages arising from their use.

Please review their own terms and policies before engaging with them.

Section 9 – User Submissions

Any suggestions, ideas, or materials submitted to us may be used without restriction.

We have no obligation to maintain confidentiality, provide compensation, or respond.

You may not upload or submit illegal, defamatory, obscene, or infringing content.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies & Omissions

We may correct errors or update information at any time without prior notice, including after an order has been placed.

We are not obligated to update information except as required by law.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content for:

  • Illegal activities

  • Harassment or abuse

  • Malware or harmful code

  • Data collection

  • Interfering with security features

Violation of this section may result in immediate termination.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, timely, secure, or error-free operation.

All products and services are provided “as is” without warranties, express or implied.

MyBestBrush and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or products.

Section 14 – Indemnification

You agree to indemnify and hold MyBestBrush, its partners, employees, and affiliates harmless from any claim arising from your breach of these Terms or violation of any law or third-party rights.

Section 14A – Chargebacks & Payment Disputes

If you believe a charge was made in error, please contact us first at support@mybestbrush.com before filing a dispute with your bank.

We’ll review and resolve the issue in accordance with our Refund Policy.

Unauthorized or fraudulent chargebacks submitted without prior communication may result in account limitations.

Section 15 – Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain effective.

Section 16 – Termination

These Terms remain in effect unless terminated by either party.

We may suspend or terminate your access if you violate these Terms.
You remain responsible for all charges incurred prior to termination.

Section 17 – Entire Agreement

These Terms, along with all policies posted on our website, constitute the entire agreement between you and MyBestBrush.

Section 18 – Governing Law

These Terms and any separate agreements for goods or services shall be governed by applicable consumer-protection laws and commercial principles in the United States, Australia, and New Zealand.

Section 19 – Changes to Terms

We reserve the right to update these Terms at any time.
Continued use of the site after updates constitutes acceptance.